You have the right to be forgotten

The right to be forgotten (RTBF) is the right individuals have, in some circumstances, to have their personal information removed from Internet searches and other directories. It is a right adopted in many jurisdictions and is one of the key requirements in recent privacy laws. 

NetSuite PI Removal helps businesses like yours to address privacy regulations related to data subject requests. The feature enables NetSuite users with the applicable permissions to remove personal information from NetSuite fields, records, and audit logs. 

Administrators can use PI Removal to replace the data stored in both the system log notes and the workflow history with a user-defined value.

Examples of fields and records that can be addressed by the Personal Information Removal system include:  

First Names

Last Names

Email Address

Social Security Number or Identification Numbers

Credit Card Numbers

Gender etc.

The Personal Information Removal feature offers the following benefit:

Improves compliance with privacy regulation

Supports removing Personal Information data from record field values, notes logs, and workflow history 

Permits an authorized user to remove Personal Information data without contacting NetSuite Customer Support 

Replaces the Audit Trail History field value with a user-defined message 

Does not remove the Audit Trail History logs 

You can perform individual information removal requests from within NetSuite. You can view all the requests that have been submitted, including who created the request, when it was created, and the current status of the request. For more complex requests, you can build the request from SuiteScript. 

If you’d like to learn more about the NetSuite PI Removal tool, feel free to reach out to our Steltix Team!

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