Siebel CRM On Demand goes beyond basic sales, marketing, and service automation to offer a wide range of features that address the unique needs of your business.

  • Comprehensive and innovative sales, marketing, and service solutions that maximize your business results.
  • Embedded analytics that provide the insight you need to make better decisions.A prebuilt data warehouse that helps you quickly analyze complex information through historical analyses (to spot trends over time).
  • A built-in virtual contact center that enables you to provide superior sales and service support without the upfront investment in hardware, software, and CTI (computer telephony integration) resources traditionally required to build a contact center.
  • Industry-specific editions that help you unlock more customer value withoutexpensive customizations.
  • Front- to back-office integration that gives you 360-degree views of your customers andtheir relationship with your organization.
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